Long Run Protection
Maintenance Packages That Keep You Covered
Extend the life of your HVAC system with a Long Run Protection Plan from Marathon HVAC. Priority service and seasonal tune-ups included. Regular maintenance means fewer breakdowns, better efficiency, and peace of mind. Our Long Run Protection Plans are designed to keep your system running strong all year long.
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Half Marathon Plan
For the homeowner who wants reliable annual maintenance with priority service. Includes:
- Annual furnace tune-up
- Annual A/C tune-up
- Priority scheduling in peak seasons
- Receive Priority Scheduling
- 10% discount on repair parts & labour
- Seasonal maintenance reminders
- One standard filter installation per year
Full Marathon Plan
For those who want to protect against surprise repair bills—plus enjoy premium perks. Everything in the Half Marathon Plan, plus:
- $500/year in repair cost coverage (parts & labour)
- No after-hours diagnostic fees
- 2-year warranty on all repairs we perform
- Exclusive discounts on accessories and upgrades
Ultramarathon Plan
Our top-tier VIP plan with full repair coverage and maximum service priority. Includes everything in the Marathon Plan, plus:
- 100% parts & labour coverage on all HVAC repairs
- Top-priority VIP scheduling—even above other plan members
- 2 free standard filters installed per year
- Annual humidifier check & clean (if applicable)
- $200 loyalty credit toward a new furnace or A/C (after 3 years)
Our Half Marathon Plan is designed for homeowners who want dependable, scheduled maintenance for their heating and cooling system. It includes annual tune-ups for both your furnace and air conditioner, priority service when you need it most, and 10% off any future repairs. With seasonal reminders and filter installation included, it’s a simple way to protect your comfort and your equipment.
The Marathon Plan includes everything from the Half Marathon, with added protection and savings. If your system needs repairs, up to $500 annually is covered—no surprise bills. Emergency after-hours service? No charge. Plus, enjoy a 2-year repair warranty and exclusive pricing on accessories. This plan is perfect for families who want to stay one step ahead in the race for home comfort.
The Ultramarathon Plan is the ultimate in protection and convenience. Not only do you get annual maintenance, but you’re fully covered for any repairs—no out-of-pocket costs for parts or labour. You’ll be first in line when you call, receive additional perks like free filters, and get a loyalty bonus toward future equipment. It’s peace of mind from start of an ultramarathon all the way to the finish line.
Half Marathon Plan
Basic yearly maintenance to keep you in the race.
- 1 annual deep cleaning + inspection (1 head + condenser)
- Filter cleaning, coil wash, drain line flush
- Refrigerant pressure & electrical check
- Priority service within 48 hours
- 10% discount on repair parts & labour
- $75 diagnostic fee (regular $170)
- Add extra head(s): +$7/month each
Full Marathon Plan
Long-haul performance with fewer pit stops.
- Includes everything in Half Marathon, plus:
- 20% off repairs
- $0 diagnostic fee during business hours
- $49 after-hours diagnostic
- Priority response within 24 hours
- Add extra head(s): +$7/month each
Ultramarathon Plan
Full coverage, full peace of mind — no surprises.
- Includes everything in Marathon, plus:
- 100% parts & labour coverage on all HVAC repairs
- All covered repairs 100% free, up to $750/incident
- $0 diagnostics anytime (day, night, weekend)
- Same-day emergency service
- $100/year credit toward a new system (if unused)
Tankless Water Heater Maintenance
Optional Add-Ons
Tankless water heaters require yearly maintenance to stay efficient and warranty-compliant. This service flushes scale buildup, checks all key components, and ensures your system is running smoothly. Ideal for homes in Ottawa’s hard water zones. (Not available on rentals from other companies)
- Full descaling/flush
- Inlet screen cleaning
- Burner and combustion inspection
- Error code check
- Water flow performance test
Conventional Water Heater Maintenance
Optional Add-Ons
Keep your traditional tank water heater safe and efficient with annual flushing and inspection. This service helps extend the life of the unit and prevent unexpected failures. (Not available on rentals from other companies)
- Partial tank flush
- Burner and thermostat inspection
- Pressure relief valve test
- Anode rod and rust check
- Visual leak inspection
Humidifier Maintenance
Optional Add-Ons
Proper humidifier maintenance means better indoor air quality, more comfortable winters, and less strain on your HVAC system. This add-on ensures your furnace-mounted humidifier runs clean and efficiently all heating season long.
- 100% parts & labour coverage on all HVAC repairs
- Clean and sanitize reservoir
- Test solenoid valve and water feed
- Check operation and winter settings
Half Marathon Plan
Perfect for homeowners who want basic yearly care to keep their boiler running efficiently and maintain their warranty.
- Annual boiler inspection and tune-up
- Combustion efficiency and CO safety check
- Service reminders and maintenance report
- Priority booking within 48 hours
Full Marathon Plan
Ideal for clients who want preventative care and savings on unexpected repair costs. Everything in the Half Marathon Plan plus:
- 15% off all boiler repairs (parts & labor)
- No after-hours service surcharge
- Reduced diagnostic fee ($95 instead of $170)
- Priority service within 24 hours
Ultramarathon Plan
Best for homeowners who want total peace of mind, no surprise costs, and fast service - all year long. Includes everything in the Marathon Plan, plus:
- 100% coverage for most boiler repairs (up to $750/repair)
- $0 diagnostic fee
- 2-year warranty on all repair work
- Annual full-system check-up (boiler + radiant piping/pumps/expansion tank)
- Priority service within 12 hours